+ CALM@WORK
AUGUST 12TH, 2026

AppLovin Workplace Massage

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Your Appointment

What to expect on massage day.

Workplace chair massage is designed to fit comfortably into the workday with minimal preparation and a simple appointment experience.

01

Arrive a few minutes early

Follow the onsite room or check-in instructions included with your workplace massage-day information.

02

Wear normal workplace clothing

Chair massage is typically provided over clothing, so no special clothing or preparation is required.

03

Complete a brief intake

Your therapist may ask about areas of tension, relevant health information and your treatment preferences.

04

Keep your appointment on schedule

Late arrivals may shorten the treatment so the remaining workplace appointments can continue on time.

Need to change your appointment? Use the appointment-management link in your Microsoft Bookings confirmation email to reschedule or cancel when permitted.

Contact WELLCALM

Employee Questions

Workplace massage, explained.

Find answers about booking, appointment timing, changes and what to expect during your workplace massage.

Who is covering the cost of the appointment?

The workplace massage appointment is being provided and paid for by your employer as part of this employee wellness program.

Can I book more than one workplace appointment?

Please book only one appointment unless your employer has specifically advised that employees may reserve additional sessions.

How do I reschedule or cancel my appointment?

Use the appointment-management link in your Microsoft Bookings confirmation email. Changes may be limited close to the event date or once the booking calendar has closed.

What happens if I arrive late?

Late arrivals may receive a shorter treatment so the remaining appointments can continue on schedule. The session may not be extended beyond the original appointment time.

What should I wear for chair massage?

Chair massage is typically provided over normal workplace clothing. No special clothing or change of clothes is usually required.

Which areas can the therapist focus on?

Workplace chair massage commonly focuses on the neck, shoulders, upper back, arms and hands. Let the therapist know about your areas of tension and any areas you would prefer them to avoid.

Will I need to complete an intake form?

The therapist may ask you to complete a brief intake or answer a few health and treatment-preference questions before the session begins.

Can I receive massage if I have an injury or medical condition?

Tell the therapist about any relevant injury, condition, recent procedure or medical guidance before treatment. The therapist may adapt, limit or decline treatment when appropriate.

What should I do if I can no longer attend?

Cancel the appointment as soon as possible using your Microsoft Bookings confirmation so another employee may have the opportunity to reserve the time.

Complimentary Employee Access

Extend your wellness benefits beyond massage day.

AppLovin employees can register for complimentary WELLCALM workplace membership and create a profile for eligible massage, physiotherapy and chiropractic appointments at the office or at home.

No employee membership fee

Workplace and in-home access

Request eligible appointments through participating workplace programs or from your home.

Direct billing where supported

WELLCALM may submit eligible claims directly when the provider, insurer and employee plan support direct billing.

One employee wellness profile

Register your contact, address and insurance information for future eligible WELLCALM appointments.

Insurance coverage is not guaranteed. Eligibility, reimbursement, direct-billing support and any uncovered balance depend on the employee’s plan and the service provided.

Employee Membership Registration

Create your complimentary WELLCALM Membership.

Register to be eligible for workplace or in-home appointments with direct billing where available and supported by your insurance plan.

01

Employee information

Optional. Useful if your work email changes in the future.

02

Home address

03

Insurance information

Your employer will not receive your detailed clinical or insurance information through this form. Information should be transmitted to WELLCALM’s secure backend and made available only to authorized personnel who need it to administer membership, care or eligible insurance claims.

Employee Questions

Workplace massage and membership explained.

Find answers about booking, appointment changes, payment, insurance and complimentary employee membership.

How do I pay for my workplace massage appointment?

The WELLCALM team will process payment after your treatment. Where eligible, we can attempt to submit the claim directly to your insurance provider.

Any remaining balance, or the full treatment amount if direct billing is unavailable, will be sent to you through a secure online payment link. You can pay by credit card or debit card.

Can I book more than one workplace appointment?

Please book only one appointment unless your workplace has specifically stated that employees may book additional sessions.

How do I reschedule or cancel?

Use the appointment-management link in your Microsoft Bookings confirmation email. Availability and cancellation deadlines may vary by workplace program.

What is the complimentary WELLCALM employee membership?

It is a no-fee employee profile that supports future eligible workplace and in-home service requests, insurance administration and direct billing where available.

Can I book treatment at home?

Eligible employees may request available in-home massage, physiotherapy or chiropractic services. Location, provider availability and standard service pricing still apply.

Which services may support direct billing?

Direct billing may be available for eligible massage therapy, physiotherapy or chiropractic appointments depending on the treating provider, insurer and employee plan.

Will my employer see my insurance or health information?

Your employer should not receive your detailed clinical or insurance information through the WELLCALM membership registration. Authorized WELLCALM personnel and treating providers use the information to administer care and eligible claims.

What happens if my insurance does not cover the full amount?

You remain responsible for deductibles, plan limits, rejected claims and any balance not paid by your insurer.

What should I do if the Microsoft booking calendar does not load?

Use the button to open Microsoft Bookings in a new window. You can also text 647-494-WELL or email support@wellcalm.com.

WELLCALM Support

Need help with your workplace booking?

Contact WELLCALM if the Microsoft calendar does not load, you cannot locate your confirmation or you have questions about employee membership.

Employee Program

AppLovin × WELLCALM