Partner with WELLCALM for in-home MVA and rehabilitation care.
When your client cannot easily get to a clinic, WELLCALM brings registered massage therapy, physiotherapy and rehabilitation support directly to their home. Our care coordination team works with your treatment plan and helps move the referral from intake to first visit.
Built for active MVA and rehabilitation files.
We support referral partners with in-home provider matching, scheduling, documentation workflows and direct billing support where applicable.
A referral should not sit in a queue.
When you refer a client to WELLCALM, our care coordination team reaches out within 48 hours to confirm intake, coverage details, missing documentation and first appointment availability. You will know what is moving forward, what is still needed and who our team is coordinating with next.
What happens after you refer a client.
WELLCALM keeps the referral path clear for health care providers, case managers and legal teams. Send the referral, we confirm intake and our care coordination team helps move the file forward.
You send the referral
Use the form below, email our care coordination team directly or call. We accept referrals from OTs, case managers, personal injury lawyers, physicians, insurers and other care partners.
Designed for form, email or phone-based workflows.We confirm intake within 48 hours
Our team verifies coverage details, confirms the treatment plan needs and identifies anything missing, such as an OCF form, policy number, claim details or care instructions.
Clear next steps before the file stalls.Treatment happens at the client’s home
A registered WELLCALM provider attends the client’s home for assessment, treatment or ongoing care based on the approved pathway and provider availability.
In-home care coordinated around the treatment plan.You stay informed
We provide progress updates and documentation back to the referral partner and care team on the cadence the file requires, so the file stays current without extra follow-up.
Care coordination without extra chasing.How WELLCALM fits into the care team.
We coordinate the services we deliver while keeping the broader care team informed. Our role is to support the active rehabilitation file without duplicating care already being provided elsewhere.
WELLCALM coordinates
- ✓Scheduling and rebooking directly with the client
- ✓In-home logistics, access, timing and provider coordination
- ✓Massage therapy, physiotherapy or chiropractic care for our assigned section of the plan
- ✓HCAI-related treatment documentation where applicable
- ✓Direct billing and insurer communication for WELLCALM-delivered services
- ✓Progress notes and updates back to the care team
We keep the care team informed
- ✓Updates to the referrer, case manager or care team after intake
- ✓Communication with other practitioners already on the file when coordination is needed
- ✓Clear flags when documentation, approval or plan details are missing
- ✓Notes on appointment status, missed visits or changes in client availability
- ✓Coordination that respects existing providers and avoids overlap with care already being delivered elsewhere
Complementary care, not duplicated care. WELLCALM manages the treatment plans and services we deliver, including in-home massage therapy, physiotherapy, chiropractic care and related recovery products where applicable. When another provider is already involved, we coordinate around their role and keep our care complementary rather than duplicative.
Hello, World!
Hello, World!